Privacy Policy

At SpinsUp Casino, we place the highest value on the trust and loyalty of our players. Protecting your personal data is our priority, and we are committed to managing it responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information. We encourage you to review this policy carefully to make informed decisions about your experience with SpinsUp Casino.

Data Processing

This Privacy Policy outlines SpinsUp Casino’s responsibilities under gambling regulations to process players' personal data. Processing this information is essential for enabling gameplay and providing related services.

SpinsUp Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V., ensuring compliance with legal and industry standards.

Your use of our services indicates your consent to this Privacy Policy. As updates may occur periodically, we recommend reviewing this document regularly. Continued use of our platform signifies acceptance of any changes.

Information We Collect

To deliver an exceptional gaming experience, we collect the following types of information:

1. Registration Information: Details provided during account creation, including your name, email address, phone number, and identification documents.
2. Communication Logs: Records of your interactions with our support team or other communication channels.
3. Transaction History: Data on deposits, withdrawals, and gaming activity.
4. Verification Documents: Documentation required for identity and compliance checks.

How We Use Your Information

The personal data we collect is used for the following purposes:

1. To process deposits, withdrawals, and bets.
2. To provide requested services and support.
3. To perform identity verification and meet regulatory requirements.
4. To send promotional materials and updates, subject to your consent.
5. To comply with legal obligations, such as anti-money laundering laws.
6. To detect, prevent, and address fraudulent or illegal activities.
7. To conduct market research and analyze data to improve our services.

Marketing Communications

With your explicit consent, we may use your personal data to send promotional messages, including updates on new games, offers, and services. You can opt-out of receiving these communications at any time by adjusting your account settings or contacting our support team.

Sharing Your Information

We do not sell or rent your personal data. However, your information may be shared in the following circumstances:

• Within Our Group: To facilitate operational processes across affiliated companies.
• With Trusted Partners: To enable the provision of services or meet legal obligations.
• With Third-Party Service Providers: For tasks such as payment processing, identity verification, and technical support.

Data Security and Retention

SpinsUp Casino is dedicated to protecting your personal data through stringent security measures and compliance with legal standards. Data is retained as required by applicable laws and for a minimum of five years after account closure, in line with anti-money laundering regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website performance, and support marketing efforts. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some website functionalities.

Your Rights

As a SpinsUp Casino user, you have the right to:

• Access and review your personal data.
• Update or correct inaccurate information.
• Object to the processing of your data for marketing purposes.

To exercise these rights or address concerns, please contact our Data Protection Officer (DPO). EU residents may also file complaints with their local data protection authorities under GDPR.